Knowledge Center
IDEE Knowledge Center
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5 categories · 36 guides
Integration
8 guides- 17 steps
Integrating with ADFS
Follow this guide to set-up an integration with ADFS
- 5 steps
Integrate with Okta
Follow this step by step guide to integrate your Okta account with IDEE. 🪜
- 6 steps
Integrating with Checkpoint
This guide will take you through the steps to integrate with Checkpoint.A detailed guide can be found on the checkpoint documentation by clicking the link bellow https://sc1.checkpoint.com/documents/R81/WebAdminGuides/EN/CP_R81_RemoteAccessVPN_AdminGuide/Topics-VPNRG/SAML-Support-for-Remote-Access-VPN.htm
- 3 steps
Integration with UKG
Integrating with UKG
- 8 steps
Google Workspace Integration
This is a guide on integrating Google workspace with IDEE. The official google guide can be find here: https://support.google.com/a/answer/12032922?hl=en&visit_id=638488525765777238-2035103165&rd=1 Using this guide all users (except super-admin users) will be integrated with IDEE.
- 9 steps
Integrating with NetSuite
- 4 steps
Keeper Integration
This guide will take you through the steps to set up a custom SAML Integration for Keeper
- 8 steps
External MFA Integration (M365)
Self-Service Guides
4 guides- 12 steps
Proof of Concept Deployment Guide (For M365 Only)
This guide will take you through setting up a test environment for Microsoft integration
- 3 steps
🏢 MSP Contracting Guide
How to Create and Assign Contracts for Integrations ⚠️ Important Note: This guide is for MSPs only! If you do not have the Assigning Contract Permissions, please get in touch with your admin!
- 13 steps
Production Deployment Guide (M365 Only)
This guide will take you through setting up your production environment for Microsoft integration
- 9 steps
What’s New on AIP!? 🎉
Hey there! Welcome to this guide—it’s your trusty map to all the shiny new and updated features waiting for you in the latest AIP! 🚗✨ Here’s a quick peek at what this guide will walk you through. You can jump to whatever catches your eye or hit the “Take me through the guide” option to explore everything, step-by-step. Your call!
Getting started with IDEE
8 guides- 21 steps
🤝 Training Hub: Your Complete Guide to AuthN by IDEE
Welcome,! This is your one-stop resource for mastering AuthN integrations. Whether you’re onboarding clients or troubleshooting, we’ve got you covered.
- 15 steps
Entra ID Guides Function Guides for Admins
- 16 steps
Admin Guides
- 1 step
How to create a Ticket
- 14 steps
Windows On-Prem Admin Function Guides
- 2 steps
Support Matrix
🛠️ Understanding Support Tiers: Who Handles What? A quick guide to technical support responsibilities Tier Provided By Common Tools/Resources Example Cases 1️⃣ Level 1(Basic Support) Your IT Team or your Implementation Partner • FAQs• Chatbot• User Guides Device setup errors, magic link issues, simple how-to questions 2️⃣ Level 2(Technical Support) Your Implementation Partner • Configuration Guides• Chatbot Integration help with SAML/OIDC/ WS-Fed, CBE assistance 3️⃣ Level 3(Expert Support) IDEE Team • Advanced Diagnostics• Engineering Support Complex integration bugs & service issues Key Notes: Partners handle Levels 1-2 (frontline support) IDEE exclusively manages Level 3 (escalated technical issues) Always check lower-tier resources before escalating ⚠️ Important Notes for Partners Always start with L1/L2! We only accept tickets after:✅ Basic troubleshooting is complete✅ Error persists with evidence provided Faster resolutions: Include screenshots and user IDs in tickets.
- 14 steps
User Functions
Select any of the following options to view a short tutorial!
- 2 steps
Prerequisites Check
Please acknowledge that you meet the following requirements: Web-AuthN requires devices with a TPM chip or Secure Enclave and screen lock enabled Windows PCs Macs** iPhones, iPads handhelds** Android handhelds Chromebooks Thin-clients **Apple requires the use of iCloud Keychain for the use of Web-AuthN Web-AuthN supports the following browsers: Microsoft Edge Chrome Safari Internet Explorer 7 or higher Firefox I acknowledge that i am using one or more of the required devices and browsers
Certificate Based Enrollment Troubleshooting and Guides
5 guides- 4 steps
Guide to Setup User Certificates and Auto-Deployment
User Authentication Certificates This guide will take you through the steps to set-up user authentication certificates and also set-up auto deployment for the same.
- 5 steps
Remove Certificate Selection Prompt
- 3 steps
Guide for executing UserWithNoCert script
Get-UserWithNoCert Here is the link to the powershell script that will be used to detect the user's who have not recieved certificates yet. Get-UsersWithNoCert.ps1
- 8 steps
Setting up Manual Certificate Deployment to Mac OS
Pre-Requisits This guide will take you through the steps for deploying certificates to Mac devices from an ADCS This guide is a continuation of our previous guide titled : Guide to Setup User Certificates and Auto-Deployment Note: It is not required to go through the previous guide for this guide, it is for reference purposes only.
- 3 steps
Guide to Setup a Certification Authority in AD
This guide will take you through the steps to setup your own Certificate Authority for your AD.
Configuration Guides
11 guides- 5 steps
Entra Private Access for RDP
This is a high-level overview. For the complete, detailed walkthrough, please visit the official guide: Getting started with Microsoft Entra Private Access
- 7 steps
🌐 Configure RDWeb with Web-AuthN
Enable secure access to your Remote Desktop Services using any modern browser! 📋 Prerequisites Before you begin, ensure you have: ✅ Remote Desktop Services installed and configured on your Windows Server.✅ RD Connection Broker, RD Web Server, and RD Session Host roles set up.✅ Devices hybrid Azure AD joined (for seamless WebAuthN integration).
- 3 steps
RDP to Terminal Server Setup
- 6 steps
SCIM Setup - POC
SCIM Guide Follow the steps given bellow to set up SCIM!
- 5 steps
Setting up your chromebook
Setting up chromebook This guide will take you through the experience of setting up your chromebook device for Authn.
- 5 steps
Setup GPO for Windows Hello For Business
Setup Windows Hello For Business using Group Policy Follow the steps given bellow.
- 2 steps
Guide to create aliases for multiple users using Powershell
📝 Guide to create aliases for multiple users using Powershell Ready to add aliases to multiple users quickly and efficiently? This guide will walk you through running our AddAlias.ps1 script like a pro! 🚀
- 2 steps
Updating Metadata Certificates
Updating Metadata Certificates for Custom Integration Has your Service Provider's certificate expired or been rotated? No worries! This guide will walk you through the simple process of manually updating it in the AuthN Integration Portal. Let's get your custom integration back up and running smoothly! 🚀
- 6 steps
WH Using GPO
Windows Hello👋 This Guide will take you through the steps to set up Windows Hello using a GPO
- 3 steps
RDP with Web-AuthN
This guide will take you through a prerequisite check to make sure your environment is set up correctly to use RDP with Web-AuthN
- 7 steps
SCIM Setup
SCIM Guide Follow the steps given bellow to set up SCIM!
