IDEE Knowledge Center

Integrating with ADFS

Follow this guide to set-up an integration with ADFS

Integrate with Okta

Follow this step by step guide to integrate your Okta account with IDEE. 🪜

Integrating with Checkpoint

This guide will take you through the steps to integrate with Checkpoint.A detailed guide can be found on the checkpoint documentation by clicking the link bellow https://sc1.checkpoint.com/documents/R81/WebAdminGuides/EN/CP_R81_RemoteAccessVPN_AdminGuide/Topics-VPNRG/SAML-Support-for-Remote-Access-VPN.htm

Integration with UKG

Integrating with UKG

Google Workspace Integration

This is a guide on integrating Google workspace with IDEE. The official google guide can be find here: https://support.google.com/a/answer/12032922?hl=en&visit_id=638488525765777238-2035103165&rd=1 Using this guide all users (except super-admin users) will be integrated with IDEE.

Integrating with NetSuite

Keeper Integration

This guide will take you through the steps to set up a custom SAML Integration for Keeper

External MFA Integration (M365)

Proof of Concept Deployment Guide (For M365 Only)

This guide will take you through setting up a test environment for Microsoft integration

🏢 MSP Contracting Guide

How to Create and Assign Contracts for Integrations ⚠️ Important Note: This guide is for MSPs only! If you do not have the Assigning Contract Permissions, please get in touch with your admin!

Production Deployment Guide (M365 Only)

This guide will take you through setting up your production environment for Microsoft integration

What’s New on AIP!? 🎉

Hey there! Welcome to this guide—it’s your trusty map to all the shiny new and updated features waiting for you in the latest AIP! 🚗✨ Here’s a quick peek at what this guide will walk you through. You can jump to whatever catches your eye or hit the “Take me through the guide” option to explore everything, step-by-step. Your call!

🤝 Training Hub: Your Complete Guide to AuthN by IDEE

Welcome,! This is your one-stop resource for mastering AuthN integrations. Whether you’re onboarding clients or troubleshooting, we’ve got you covered.

Entra ID Guides Function Guides for Admins

Admin Guides

How to create a Ticket

Windows On-Prem Admin Function Guides

Support Matrix

🛠️ Understanding Support Tiers: Who Handles What? A quick guide to technical support responsibilities Tier Provided By Common Tools/Resources Example Cases 1️⃣ Level 1(Basic Support) Your IT Team or your Implementation Partner • FAQs• Chatbot• User Guides Device setup errors, magic link issues, simple how-to questions 2️⃣ Level 2(Technical Support) Your Implementation Partner • Configuration Guides• Chatbot Integration help with SAML/OIDC/ WS-Fed, CBE assistance 3️⃣ Level 3(Expert Support) IDEE Team • Advanced Diagnostics• Engineering Support Complex integration bugs & service issues Key Notes: Partners handle Levels 1-2 (frontline support) IDEE exclusively manages Level 3 (escalated technical issues) Always check lower-tier resources before escalating ⚠️ Important Notes for Partners Always start with L1/L2! We only accept tickets after:✅ Basic troubleshooting is complete✅ Error persists with evidence provided Faster resolutions: Include screenshots and user IDs in tickets.

User Functions

Select any of the following options to view a short tutorial!

Prerequisites Check

Please acknowledge that you meet the following requirements: Web-AuthN requires devices with a TPM chip or Secure Enclave and screen lock enabled Windows PCs Macs** iPhones, iPads handhelds** Android handhelds Chromebooks Thin-clients **Apple requires the use of iCloud Keychain for the use of Web-AuthN Web-AuthN supports the following browsers: Microsoft Edge Chrome Safari Internet Explorer 7 or higher Firefox I acknowledge that i am using one or more of the required devices and browsers

Guide to Setup User Certificates and Auto-Deployment

User Authentication Certificates This guide will take you through the steps to set-up user authentication certificates and also set-up auto deployment for the same.

Remove Certificate Selection Prompt

Guide for executing UserWithNoCert script

Get-UserWithNoCert Here is the link to the powershell script that will be used to detect the user's who have not recieved certificates yet. Get-UsersWithNoCert.ps1

Setting up Manual Certificate Deployment to Mac OS

Pre-Requisits This guide will take you through the steps for deploying certificates to Mac devices from an ADCS This guide is a continuation of our previous guide titled : Guide to Setup User Certificates and Auto-Deployment Note: It is not required to go through the previous guide for this guide, it is for reference purposes only.

Guide to Setup a Certification Authority in AD

This guide will take you through the steps to setup your own Certificate Authority for your AD.

Entra Private Access for RDP

This is a high-level overview. For the complete, detailed walkthrough, please visit the official guide: Getting started with Microsoft Entra Private Access

🌐 Configure RDWeb with Web-AuthN

Enable secure access to your Remote Desktop Services using any modern browser! 📋 Prerequisites Before you begin, ensure you have: ✅ Remote Desktop Services installed and configured on your Windows Server.✅ RD Connection Broker, RD Web Server, and RD Session Host roles set up.✅ Devices hybrid Azure AD joined (for seamless WebAuthN integration).

RDP to Terminal Server Setup

SCIM Setup - POC

SCIM Guide Follow the steps given bellow to set up SCIM!

Setting up your chromebook

Setting up chromebook This guide will take you through the experience of setting up your chromebook device for Authn.

Setup GPO for Windows Hello For Business

Setup Windows Hello For Business using Group Policy Follow the steps given bellow.

Guide to create aliases for multiple users using Powershell

📝 Guide to create aliases for multiple users using Powershell Ready to add aliases to multiple users quickly and efficiently? This guide will walk you through running our AddAlias.ps1 script like a pro! 🚀

Updating Metadata Certificates

Updating Metadata Certificates for Custom Integration Has your Service Provider's certificate expired or been rotated? No worries! This guide will walk you through the simple process of manually updating it in the AuthN Integration Portal. Let's get your custom integration back up and running smoothly! 🚀

WH Using GPO

Windows Hello👋 This Guide will take you through the steps to set up Windows Hello using a GPO

RDP with Web-AuthN

This guide will take you through a prerequisite check to make sure your environment is set up correctly to use RDP with Web-AuthN

SCIM Setup

SCIM Guide Follow the steps given bellow to set up SCIM!